The term ‘Plested Orchids’ or ‘us’ or ‘we’ refers to the owner of the website whose office is 38 Florence Road, College Town, Sandhurst, Berkshire GU47 0QD. The term ‘you’ refers to the user or viewer of our website.
Placing an order:
You can use Plested Orchid's website, phone your order through on 01276-32947 or post to: Plested Orchids, 38 Florence Road, College Town, Sandhurst, Berkshire GU47 0QD.Please Note Minimum Order:
We have a minimum shipping order of £20 excluding P&P. This is mainly due to the way our postage charges are set up (unfortunately not many options). They are calculated on the low side in order to keep costs down and be fair to our customers.If you are ordering plants and/or sundries for pick-up at lectures or shows then there are no minimum charges and we are happy to bring your order/s along to any of the events we attend. If you are going to pick up your order at a show or lecture and have placed your order through our website your P&P will be refunded.
Payment:
Payment through website: this will take you to Paypal's secure website where you can pay by all major credit and debit cards or your Paypal account if you have one.* You do not need a Paypal account*
If you phone through your order we can accept Visa, Mastercard, American Express, JCB, debit cards and of course you can send a cheque.Shipping and Handling
Orders will be sent by Royal Mail First Class unless you otherwise request. We can ship Next Day Delivery. Please enquire for costs.Returns:
If a product is damaged upon arrival we will exchange it. You will need to send the product back to us with a photo of the damaged box and product. Please remember we have to claim back from Royal Mail.The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Plested Orchid’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.